Communication and Product Review

WHL can provide revisions and recommendations for a wide range of communications including documents, transcripts, websites, apps, and other services.

Some examples include:

  • Expert Review and Revision – plain language-health literacy experts provide a review and evaluation of content and ease of use. 
  • User and Usability Testing – first hand user and usability testing includes a diverse group of people with lower literacy levels and other vulnerable populations.
  • Co-creation – simultaneous product or service creation and revision involving the design team, health literacy experts, and community members. Co-creation allows for and encourages a more active approach to creating a value rich experience for clients.