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Data Manager

Reporting to the Associate Director, the Data Manager will perform a wide variety of data management and communication tasks. The Data Manager responsibilities include data and project management, communications support, membership and program support, and technology administration.

The following are the primary/essential functions of the position, although are not all-inclusive.


  • Project management of the proprietary database including serving as primary point of contact for new and existing users; user management, and upgrade planning and implementation
  • Provide help desk services and administrative set-up for the proprietary database
  • Create and manage important surveys such as the demographic surveys, member satisfaction survey, and state-funded quarterly surveys
  • Manage the Salesforce database for membership and Constant Contact database for electronic communications 
  • Generate Salesforce and program management reports


  • Update and write content for the Wisconsin Literacy website in coordination with other staff, including the Literacy Resources, Members Only Section, Find Your Program, Literacy Statistics, News, Events, Staff/BOD Information, and Success Stories. 
  • Post to social media in coordination with other staff for Wisconsin Literacy and Wisconsin Health Literacy.


  • Manage the membership renewal process and track membership.
  • Communicate important updates and alerts to members.
  • Update and track all records of member informational forms, potential members, and membership contact lists.
  • Provide administrative support for other Wisconsin Literacy events (registration management and external communications). 
  • Collaborate on projects with Regional Literacy Consultants. 


  • Coordinate technology matters, including maintenance and problem-solving for copier, Internet and phone services.  
  • Provide coordination with third party technical support, when needed.


  • Ability to work in a typical office environment involving exposure to fluorescent lighting, potential ink fumes, contact with synthetic materials and air conditioning. 
  • Ability to sit and/or stand for 8 hours
  • Ability to type at a computer for 8 hours
  • Ability to lift 10 lbs.


Required Knowledge and Competencies: 

  • Demonstrated ability to collaborate and multi-task
  • Excellent research, writing, and communication skills 
  • Excellent organizational skills 

Education/Certification and Experience:

  • Bachelor’s degree(preferred)
  • Associate degree in database management or information technology
  • Experience in database management (Salesforce preferred) including report generation, customer/client management system, testing upgrades. 
  • Experience using Adobe Photoshop
  • Experience collecting and synthesizing data for reporting
  • Experience working in or volunteering for a non-profit, community-based organization 
  • Experience editing and maintaining a website 
  • Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint

Salary Range: $24-$26 an hour, depending on experience. 

To apply, email the following to by June 10:

  • Send a letter of interest outlining your education and experience as it relates to the job description
  • a resume
  • three professional references

You can also mail to:

  • Michele Erikson, Wisconsin Literacy, 211 S. Paterson St., Suite 170, Madison, WI 53703