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Data Manager

JOB SUMMARY
Reporting to the Associate Director, the Data Manager will perform a wide variety of data management and communication tasks. The Data Manager responsibilities include data and project management, communications support, membership and program support, and technology administration.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 
The following are the primary/essential functions of the position, although are not all-inclusive.

DATA AND PROJECT MANAGEMENT

  • Project management of the proprietary database including serving as primary point of contact for new and existing users; user management, and upgrade planning and implementation
  • Provide help desk services and administrative set-up for the proprietary database
  • Create and manage important surveys such as the demographic surveys, member satisfaction survey, and state-funded quarterly surveys
  • Manage the Salesforce database for membership and Constant Contact database for electronic communications 
  • Generate Salesforce and program management reports

COMMUNICATIONS SUPPORT

  • Update and write content for the Wisconsin Literacy website in coordination with other staff, including the Literacy Resources, Members Only Section, Find Your Program, Literacy Statistics, News, Events, Staff/BOD Information, and Success Stories. 
  • Post to social media in coordination with other staff for Wisconsin Literacy and Wisconsin Health Literacy.

MEMBERSHIP AND PROGRAM SUPPORT

  • Manage the membership renewal process and track membership.
  • Communicate important updates and alerts to members.
  • Update and track all records of member informational forms, potential members, and membership contact lists.
  • Provide administrative support for other Wisconsin Literacy events (registration management and external communications). 
  • Collaborate on projects with Regional Literacy Consultants. 

ADMINISTRATION 

  • Coordinate technology matters, including maintenance and problem-solving for copier, Internet and phone services.  
  • Provide coordination with third party technical support, when needed.

PHYSICAL REQUIREMENTS:

  • Ability to work in a typical office environment involving exposure to fluorescent lighting, potential ink fumes, contact with synthetic materials and air conditioning. 
  • Ability to sit and/or stand for 8 hours
  • Ability to type at a computer for 8 hours
  • Ability to lift 10 lbs.

JOB QUALIFICATIONS:

Required Knowledge and Competencies: 

  • Demonstrated ability to collaborate and multi-task
  • Excellent research, writing, and communication skills 
  • Excellent organizational skills 

Education/Certification and Experience:

  • Bachelor’s degree(preferred)
  • Associate degree in database management or information technology
  • Experience in database management (Salesforce preferred) including report generation, customer/client management system, testing upgrades. 
  • Experience using Adobe Photoshop
  • Experience collecting and synthesizing data for reporting
  • Experience working in or volunteering for a non-profit, community-based organization 
  • Experience editing and maintaining a website 
  • Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint

Salary Range: $24-$26 an hour, depending on experience. 

To apply, email the following to info@wisconsinliteracy.org by June 10:

  • Send a letter of interest outlining your education and experience as it relates to the job description
  • a resume
  • three professional references

You can also mail to:

  • Michele Erikson, Wisconsin Literacy, 211 S. Paterson St., Suite 170, Madison, WI 53703