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Health Literacy Project Manager

Job Description:
Wisconsin Literacy is a statewide not-for-profit organization that supports 70 adult, family, and workplace literacy agencies through resource development, professional development, information and referrals, training, and advocacy. Under this organization, the Wisconsin Health Literacy division was formalized in 2010 and works nationally, statewide, and locally to increase health literacy in communities and in healthcare organizations through its projects, activities, and events. 

WHL has a clear vision to be the place where a diverse mix of talented people want to come, to stay, and to do their best work. We work in close partnership with communities across Wisconsin to improve health literacy and health equity.

WHL’s dedication to promoting diversity, multiculturalism, and inclusion is reflected in the communities we serve and the partnerships we have built. We believe that increased diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other characteristics that make us different, makes us a better, stronger organization.

Further information is available at WisconsinHealthLiteracy.org

Our Vision: People understand health information and services. 

Our Mission Statement: To promote clear communication between those who give and those who receive health care services. 

Project Manager Position Summary
Under the general direction of the Health Literacy Director, the Project Manager will help provide advice, technical assistance, and leadership in planning, developing, and evaluating statewide health literacy strategies and interventions directed toward a broad audience including health and social service professionals, literacy professionals, and healthcare consumers. The Project Manager will also assist in developing and implementing fee-for-service contracts. 

Under the general direction of the Health Literacy Director, the Project Manager will contribute to the development of content and strategy to drive community engagement and support population health behavior change. The Project Manager will play an instrumental role in planning, writing, testing, implementing, and managing health literacy interventions for various at-risk populations in Wisconsin. This position will have responsibility to manage all phases of the Adopting a Patient-Centered Prescription Medication Label in Wisconsin project. 

Every other year, the Project Manager will serve as one of the primary event planners for the Wisconsin Health Literacy Summit, a significant event in the field of health literacy. 

Responsibilities: 

  • Specific responsibilities of the Project Manager include:
  • Under the direction of the Health Literacy Director, manage all phases of the project, Adopting a Patient-Centered Prescription Medication Label in Wisconsin.
  • Assist in planning and delivering high quality, customized health literacy training for professionals in health care, health insurance, and social service organizations
  • Help identify opportunities for other fee-for-service activities including plain language document review, user-testing of printed materials/websites/mobile apps, and health literacy trainings
  • Assist in planning and providing coordination for biennial Wisconsin Health Literacy Summit, including budgeting, venue contracting, speaker selection, marketing, and evaluation
  • Increase awareness among professionals and the public on health literacy through the preparation and delivery of presentations to groups and conferences
  • Assist Fund Development Manager in identifying grant opportunities and provide input on grant activities and application development
  • Assist in providing evaluation of division fee-for-service and grant-based activities
  • Provide health literacy information and support to Wisconsin Literacy member agencies
  • Provide content for the Wisconsin Health Literacy social media sites and website for projects managed, including timely updating, identification of new resources, and evaluation of use 
  • Provide input on content of quarterly Health Literacy Digest e-newsletter
  • Identify and maintain relationships with outside organizations and individuals with the potential to impact Wisconsin Health Literacy’s success
  • Mentor health literacy interns 

Job-Specific Qualifications: 

  1. A bachelor’s degree or equivalent experience. 
  2. Keen relationship skills and prior experience working closely in and with diverse communities.
  3. Ability to multi-task and focus on priorities at hand. 
  4. Excellent verbal, written, and presentation skills. 
  5. Sound organizational skills, strong attention to detail, and problem-solving abilities.
  6. Experience working in multi-cultural, and/or multi-lingual environments.

Hours: The position is 40 hours/week, based on current project grant funding. Some fluctuation in hours is possible, based on grant and fee-for-service funding. The position is based at the Wisconsin Literacy, Inc. statewide office in Madison, WI. 

Within 1 Month 

  • Complete our comprehensive onboarding program designed to get you up to speed on all aspects of health literacy, health equity, and health care.
  • Learn about current and proposed projects, the division’s mission, vision, and team.
  • Gain an understanding about how your role fits in to WHL’s broader organization and strategic plan. 
  • Begin providing support to numerous community-based programs and initiatives.

Within 3-6 Months

  • Assist in developing evaluation plans and implementing data collection.
  • Work with the WHL team to provide project coordination support.
  • Input information to track WHL relationships using Salesforce. 
  • Assist in developing presentations for WHL team.
  • Complete several trainings to enhance skills. 
  • Begin implementing community-based workshops, such as Let’s Talk About Opioids and Let’s Talk About Diabetes
  • Assist with preparation of grant proposals and contracts.
  • Update content and activities for fee-for-service workshops, such as Health Literacy 101, Effective Communication, and other health literacy topics.

Within 12 months

  • Assist in development of project budgets.
  • Coordinate project evaluation and data collection. 
  • Produce annual reports highlighting the scope and impact of WHL activities.
  • Make recommendations for and implement improvements to existing systems and internal controls.
  • Master project management and continually improve accuracy, effectiveness, and efficiency.

Send resume, cover letter, and 3 references by March 31, 2021 to: 

info@wisconsinliteracy.org 
or mail to: 
Health Literacy Director 
Wisconsin Literacy, Inc. 
211 S. Paterson St., Suite 170 
Madison, WI 53703