In 2017 Greater Waukesha Literacy piloted a National Work Readiness Certificate classroom instruction with a small group of individuals referred by the workforce development center or the state senior resource program. Benefiting from both professional staff and volunteer instructors, 100% of the participants completed the 4-course, 60-hours of curriculum, 100% passed the rigorous online exams and earned the certificate, and 100% were employed within 2 weeks of completion and maintained their employment for at least 90 days.