Written Communication

Assessment Tools

  • PEMAT, developed by AHRQ, is a systematic method to evaluate and compare the understandability and actionability of patient education materials. It is designed as a guide to help determine whether patients will be able to understand and act on information. Separate tools are available for use with print and audiovisual materials.

Writing Tools

  • A guide for creating easy-to-understand materials from the Center for Disease Control and Prevention (CDC).

  • Topics include:
    Before You Start Writing
    Connecting with Your Readers
    Presenting Your Information
    Formatting and Visual Clarity
    Testing and Revising

  • The CDC Clear Communication Index (Index) is a new research-based tool to plan and assess public communication materials. The 4 questions and 20 items in the Index are drawn from the scientific literature in communication and related disciplines. The items represent the most important characteristics to enhance clarity and aid people's understanding of information.

  • This comprehensive source provides information on how to write easy-to-read health materials with step-by-step instructions.


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